Owner Fred Alter feels what really sets A&E apart from their competitors is customer service. 40 years experience Alter brings to the business.

“My staff is incredibly knowledgeable,” says Alter. “Not only that, we listen to our customers so they are happy with their purchase. My staff and I have the same philosophy, we never make a promise we can’t keep, and the sale is just the beginning of the service we provide to our customers. That’s what keeps them coming back again and again.”

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4.7
31 reviews
  • Liam Tardif
    Liam Tardif
    3 years ago

    I recently worked with A&E to craft an engagement ring for my fiance, and I'm so glad I found them! I tried many other stores and online options, none of which came close to my experience with A&E. I worked with Andrew who was so honest and helpful. He listened to what I was looking for and guided me with knowledge along the way. Joe the jeweler, did an outstanding job on the ring and quickly resized it the day after the proposal. The whole process from start to finish was extremely positive. I am thrilled with the entire staff at A&E Jewelers and highly recommend them!

  • Anothai Fulton
    Anothai Fulton
    a year ago

    Oh my God.. incredible service incredible quality five stars does not do justice to describe the wonderful staff and the impeccable work and the owner shows so much pride in his store and his shining,loving,personality.I will be back over and over and tell everyone I know that needs any work done or want to purchase a beautiful piece of jewelry. This is the place to go!!! Love love love my ring!!!

  • Shari Marston
    Shari Marston
    3 years ago

    I stopped in with a couple pieces of jewelry needing repair. They assessed them, and took them back to the Jeweler, who repaired them quickly and returned them to me. When I asked the charge, I was told it would cost me "a smile", which I happily gave and went on my way. This store is my go-to for nice jewelry and repairs (they don't always charge smiles, though, but their rates are fair.) I have also had them make a ring to my specifications and their work is [and prices are] great!

  • Jaime Brooks
    Jaime Brooks
    9 years ago

    We had an exceptional experience with A & E. My fiancé and I had an heirloom diamond that we wanted put into an engagement ring setting. We went on their 1 day a year huge sale and still received exceptional customer service. Because of the small size of my finger we had a little issue with getting the setting just right. They took the ring back with no hassle and had the ring completely reset. After resetting my ring, the wedding band we had chosen no longer fit correctly with the newly set engagement ring, they also took that back and let us exchange it for a band that was a much better fit, again with no questions or hassles. They wanted us to be completely happy and satisfied and that is what we were. I would recommend them to anyone looking to purchase quality jewelry at a reasonable price with great customer service as well!

  • Kimberly G
    Kimberly G
    5 years ago

    All good experiences for me. Thanks Joey for repairing my engagement ring this week and buffing it to look better than the date purchased many years ago. Thank you also to Sue, the sales associate who is always warm and inviting and then surprises you with her knowledge and expertise! I have seen the arrogance in one gentleman mentioned by others, but I think he means well.

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